There always needs to be more hours in the working day. Pressured executives focus on short-term quadrant-1 tasks, pushing high-value (and less urgent) quadrant-2 tasks to the side. Ad-hoc processes, procedures and work instructions may save the moment - but they're not systems; they're a bandaid.
"You do not rise to the level of your goals. You fall to the level of your systems." (James Clear)
Effective systems are the gateway to a robust and resilient business.
I'm creating a playbook to help overworked executives introduce effective business processes that streamline operations, reduce costs, and eliminate errors.
I've spent the last two decades helping organisations define, document and enforce their unique Way. Some benefits:
Improve and smooth cash flow.
Reduce white-collar crime.
Survive the bad times and thrive through the good times.
Extract meaningful performance metrics.
Improve employee productivity at every level.
Free up executive time.
Work "on the business" instead of "in the business."
Controlled, achievable, sustainable growth.
A necessary path to ISO9001 quality system certification.